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Kudos to Orbitz - Journal of Omnifarious

Oct. 18th, 2006

04:10 pm - Kudos to Orbitz

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I flew to Duluth yesterday. Duluth was very foggy for much of the day. Apparently, while I was in the air between Seattle and Minneapolis, my flight from Minneapolis to Duluth was canceled. Orbitz called me and left a message stating that this had happened, and that they'd taken the liberty of booking me on the next flight out of Minneapolis which was leaving an hour later.

I was all impressed. Even more so when I discovered that they were right and I actually did have a new booking and everything. That's a pretty impressive level of customer service.

OTOH, I was highly annoyed with the TSA for confiscating my toothpaste and sunblock.

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From:mabelmundane
Date:October 19th, 2006 02:02 am (UTC)
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under 3 oz in a zip lock baggie for next time. :)
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From:omnifarious
Date:October 19th, 2006 06:28 am (UTC)
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Actually, next time I think I'm going to buy a large number of one-liters of sprite. Enough to fit into the maximum size carry on bag. I'm going to encourage everybody I know to do the same.

If I felt the TSA performed a valuable service, I wouldn't be that way, but I largely think they do security theater, and various pieces of evidence and opinions of experts back up my opinion. Their job is to harass people until they believe that security has gotten better.

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From:lunasoleil
Date:October 19th, 2006 02:34 am (UTC)
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Ok, I hafta ask... why do you need sunblock in Duluth in October? :)
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From:omnifarious
Date:October 19th, 2006 06:25 am (UTC)
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I don't. I carry a lot of stock things in my bag so that I have them when I unexpectedly discover I need them. Sunblock became one of those things when I ended up sunburned a couple of times this summer. :-)

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From:rosencrantz319
Date:October 19th, 2006 01:13 pm (UTC)
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From:(Anonymous)
Date:October 20th, 2006 10:36 pm (UTC)
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Time for a resurgence in the popularity of tooth powders!
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From:omnifarious
Date:October 20th, 2006 10:40 pm (UTC)
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*grin* I'm amused.

You have me all curious about who you are now. :-)

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