Eskimo North Internet questions - Journal of Omnifarious
Mar. 20th, 2009
10:21 am - Eskimo North Internet questions
I've been looking to change ISPs. Recently Speakeasy's service has seemed to be really going downhill. And most recently, they want to charge me $300 to disconnect from a service they never connected and a line over which not a single packet has ever transited.
The problem is, I've called them twice and each time I've gotten a salesperson who was weak on the technical details and instead of punting my question to a technical person, they got huffy with me.
Has anybody had any experience with them? Is the level of poor service I'm getting from the salesperson indicative of how they run their operation in general?